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Nothing helpful from the MS Moderator. Surely MS should have a patch out for this. Printing is a pretty basic function. I wanted to also post this solution about the Lexmark e, a multi-function printer we use in the office. I had searched the internet and spoke with Lexmark and no one could figure out how to solve this problem. Once and a while the printer will have this issue where our faxes, which are supposed to all be forwarded to an email address get stuck in the print queue. When you try to delete them from the cancel jobs button you cannot.
Although faxes can still be received and are in the MFP you can't get any of them and there is no way to delete them.
Change from the Forward option to the Print option. Click Submit. Thank you so much for this solution DoctorDew. I am 65 and not very good at this IT stuff and have been trying lots of the solutions on these pages but this one worked! Thank you soooo much! I had some issues with my HP wireless printer. Fix them to find out that a bunch of jobs just wouldn't clear the Queue. Great fix! The above worked except I had to leave out System and Maintenance. This saved me some time lots and agony!!
Here goes the. Worked on Windows 7 as well. So glad to find this. I feel like the person at the top of the page. The only way I could get around this was by uninstalling, then reinstalling. I am having this issue with an HP D deskjet. I also have a D PhotoSmart that is connected to the same computer and there is never a problem with that one, just the Office Office Exchange Server.
Not an IT pro? Windows Client. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Windows Vista Printing. For hardware-specific issues, please use the Windows Vista Hardware forum.
Sign in to vote. This has been going on for way too long. It's been happening with XP and now Vista. It happens with several different printers from several different manufacturers. It happens most recently with my Lexmark Vista compat. Print jobs won't print; but, when you try to delete the print job, it just stays there. Cancel does nothing. Delete does nothing. Stopping the spooler via services does nothing. Powering off the printer then re-powering does nothing.
Rebooting does nothing. After everything It won't go away. The only way to fix it is to delete the printer and re-install. This is getting really flippin' old! There are about 42, web pages about this problem, yet Microsoft seems to know nothing of it? Yea right. Is there a REAL solution to this problem? Sunday, February 10, PM. Thompson Tuesday, April 29, AM. Hello, Thank you for posting! Before going in-depth into this issue, I need to collect some information from you, which is important for further troubleshooting: 1.
Wednesday, February 13, AM. Thursday, February 21, AM. Tuesday, February 26, AM. Saturday, April 26, PM. Not sure if this will work that well for you but this is what I found worked for me. Sunday, April 27, AM. Thompson 7. Thompson wrote: If you are on Vista Home Premium, go through the following steps to clear "deleted" print jobs from the print queue. This one nailed it - - thanks a bunch R.
Saturday, May 3, AM. Just wamted to share my experience with this. Restarting the spooler by itself did not work for me. With an additional step I have been able to resolve as follows: First stop spooler using instructions in previous comments.
Then open task manager and stop the process associated with your printer. Then restart the spooler as indicated in previous comments. This worked for me I hope it helps someone else. Sunday, May 4, AM. I'm having the same issue. Tried spooler and pretty much everything else. I didn't try task manager Any other suggestions would be great. Wednesday, May 7, AM. I have tried all the above and nothing is working.
My HP laserjet printer is shared on the network. I have shut the printer off and tried the above mentioned step. Still nothing. I have removed the printer and re-added it. Friday, May 9, PM. I'm still having the same issue with my HPpsc I've tried stopping and starting the spooler, deleting the project, deleting the printer and the printer won't delete. I can't print anything and have no idea what to try next.
Please let me know of any other suggestions. Monday, May 12, PM. I was just able to get it to work and wanted to pass it on.
I turned off the spooler described about and left it off. I then reinstalled this software after turning the spooler back on and it worked! Hope this helps some of you. I'm having the same problem and did all the above. Finally got my printer HP series to print, but when I view the printer tab under the control panel it shows the printer I tried to delete but couldn't since there was a job stuck but not the one I installed.
Any thoughts? Monday, May 19, AM. This printer is directly hooked up by USB cable to this desktop, but is listed as shared as we will use it on the wireless router for the laptop in the home this is not set up yet 2. This is a new gateway computer with vista installed clean 3.
Lexmark x using the usb interface to this desktop to directly print It has printed okay three times, then gets stuck. Thursday, May 22, AM. I just tried this and it worked! So what is the solution to this problem?
On this forum there are couple options on how to remove it but it keeps happening every time I print so how can I fix this issue where the job gets printed to the printer but the Print job does not get deleted. Thursday, May 29, AM.
Thanks to everyones inputs. Saturday, June 7, AM. Frustrated, Blooming-iris. Chane what type back to question? It would be sort of like filing an insurance claim and the insurance company wanting to know the name of your mothers 2nd cousins niece before they pay, Stopping and starting the print spooler does not work because it only stops again.
By the way, I always disable sleep and hibernate on my machines as well. To solve this do the following: Some Lexmark printer drivers install a service called LexBCES, and make the spooler dependent on that service.
To fix this: 1. Sunday, July 20, PM. Sunday, August 17, PM. I just discovered that if you go the "Printers Folder" and do right click on the printer that has the problem and got to "Properties" then go to the "Ports Tab" and check the "Enable Bidirectional Compatibility" option, the spooler will delete the jobs automatically since that was the problem with my case the Lexmark printer and Vista where not comunicating.
Monday, August 18, AM. Hope that helps - worked for me. Wednesday, August 20, PM. It resolves the problem. Wednesday, August 27, PM. Thanks a lot Thompson! It was so helpful. I was struggling with this for couple of days. Saturday, September 13, PM. Wednesday, September 17, PM.
I tried it all but the print spooler window is still not active. Any more ideas? Wednesday, September 24, PM.
This is not a problem with Lexmark: it is a problem with Vista. Vista sucks. I have a HP printer that does the same thing. Sunday, September 28, PM. Restart the print spooler service. Wednesday, October 8, PM. Having trouble to print on HP office jet I checked on Printers and faxes - it comes up with 19 pages ready to print but I can't get the printer to print them out.
Monday, November 10, AM. Tuesday, November 11, AM. Sunday, December 7, PM. Hi This problem seems to be an issue with vista and how it deals with upgraded drivers. We had the problem with a Dell all in one printer and a new Vista dell laptop. The customer installed the software supplied with the printer, It turns out this was for XP, and didnt work at all. Uninstalling the driver and installing the Vista package let you print one page and it gets stuck in the spooler.
It turns out when uninstalling the XP package it doesnt remove the dirvers or software. When installing teh Vista version it only upgraded Some bits and not all. Solving the isse involves deleting all the printer files for teh XP install manually and then installing the Vista version.
By doing this it all works as expected. Sunday, March 8, AM. For XP if it says deleting-printing Go to run program in the start menu type in services. Go back to the printer window and cancel the pending print documents, they should disappear and you can print as normal It worked for me, it might work for you.
Sunday, March 8, PM. Dear Mr. Don't even try to deny it. This worked! I can sleep tonight! Thank you!!! Saturday, April 18, AM. There are two solutions to this problem, one easy one difficult. A Easy solution expensive Why you have to do it this way is beyond me.
If you know what you are doing, you can just delete the ones you want. Tuesday, May 26, AM. I feel for you man. See this was posted a year ago, but replying for the sake of the community. Luckily, there's a workaround. How to force delete print jobs Fortunately, there is a way to delete the hung print job without having to save all your work, close all your applications, and restart your computer. Tuesday, June 2, PM.
Thanks alot! Angry and fed up for a few hours and this saved me! Thanks once again! Sunday, June 28, AM. This is a great fix for a home user, but not in a networked environment with a dozen people printing to the same printer. We've been having this issue for a while now in our office and I'm frustratingly clueless.
Clearing up a print queue is not a problem but we need a solution to prevent it from happening again and again. We hate spam too, unsubscribe at any time.
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