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Sign in to MySupport. Need More Help? Did this article help you? Yes No. What was the problem with this article? The image s in the article did not display properly. The article did not provide detailed procedure. The article is hard to understand and follow. If you need assistance setting up an update source, contact your support provider. The OfficeScan server uses component duplication when downloading components from the update source.
OfficeScan Server Updates. OfficeScan Server Update Methods. Sign in to MySupport. Need More Help? This article discusses troubleshooting options you can take when you encounter the following scenarios in WFBS: The Security Server is not updating. Manual Update is working but Scheduled Update is not.
Option I: Increase the timeout value of Security Server update. Update the server and verify the new timeout settings. Option II: Check proxy configuration. The issue may also occur when the client is using a proxy server to update. The client sometimes has a firewall that blocks the current update source. Select Alternate update source.
Do one of the following: WFBS Change the last octet of the IP address you received to ". Option V: Check Update Sources. Verify if the update sources on the following configurations are correct: Open the..
Back-up the configuration file before doing any modification. Incorrect changes can cause serious problems. If the Security Server is on air-gapped environment, you can refer to the following articles: Updating the pattern files without internet connection using Intranet Manually updating the pattern file of a Security Server and Agents.
Did this article help you? Yes No. What was the problem with this article? The image s in the article did not display properly. The article did not provide detailed procedure.
The article is hard to understand and follow.
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